Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
A Friendly and extremely knowledgeable team! I've brought my truck in for service a few times and every time it's a sigh of relief knowing that the Koch Team Cares! Thanks for the great custom… MoreA Friendly and extremely knowledgeable team! I've brought my truck in for service a few times and every time it's a sigh of relief knowing that the Koch Team Cares! Thanks for the great customer service and attention to details. Less
I hated this place
I recently purchased a new vehicle from Koch Lincoln Ford and I was so impressed by my experience there. The service, staff, and sales team were so professional, friendly, and helpful. They found me m… MoreI recently purchased a new vehicle from Koch Lincoln Ford and I was so impressed by my experience there. The service, staff, and sales team were so professional, friendly, and helpful. They found me my dream vehicle at a great price with no pressure. Monica, Tyler, and Jeremy were very accommodating and attentive to my needs and made me feel at ease. I highly recommend Koch Lincoln Ford, 10/10 stars! Less
First time in this dealership to service my Lincoln, met Paula in service and she has been very pleasant to deal with since I walked in. Will be back to continue servicing my vehicle here
Excellent service and thank you very much
