Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,400 reviews
Our sales person Pierre went above and beyond anything we have had with any other vehicle purchase. His knowledge and the way he presented himself were second to none. He made us feel like family!! We… MoreOur sales person Pierre went above and beyond anything we have had with any other vehicle purchase. His knowledge and the way he presented himself were second to none. He made us feel like family!! We love our 2021 Lincoln Navigator!! If your looking for a Lincoln definitely worth your time to check out Koch Ford Lincoln in Edmonton. You won’t be disappointed!! Less
Friendly staff from front to financial personnel. Detailed explanations from knowledgeable sales and financial departments. Left with a full tank of gas!
I had a great experience at the service department! Nice staff!
Was very impressed!! I’m not from the city however After doing some research online I chose Koch and glad I did. Angelina at the service counter were amazing and personal. They were knowledgeable abou… MoreWas very impressed!! I’m not from the city however After doing some research online I chose Koch and glad I did. Angelina at the service counter were amazing and personal. They were knowledgeable about my transit maintenance schedule. They were fast at troubleshooting my errors in my van and completed them in timely manner. We will definitely be returning. Blair the service manager was probably the best I have dealt with at any ford. Less
