Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,400 reviews
Great experience. Highly professional with no pressure.
The service department experience is a good one, overall. Blair was extremely helpful. He went above and beyond during my last couple visits to make sure I was satisfied. Alfred has worked on my car a… MoreThe service department experience is a good one, overall. Blair was extremely helpful. He went above and beyond during my last couple visits to make sure I was satisfied. Alfred has worked on my car a few times and does good work. Abby was very personable and did a great job setting me up with a loaner. Less
Well I guess I was wrong wasn’t I… Won’t be coming back. 🤷🏻♂️
This is by far the only Ford dealer I will ever recommend. They have an amazing sales team, and an even better service side. From start to finish one of the best dealer experiences I've had, and d… MoreThis is by far the only Ford dealer I will ever recommend. They have an amazing sales team, and an even better service side. From start to finish one of the best dealer experiences I've had, and definitely the best service experience. I'll be taking all my fords here for service, and will only be purchasing from them from now on. Less
