Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,400 reviews
I completely recommend buying a vehicle from Koch!!! Very friendly staff!!! When I arrived to pick up my new vehicle I was treated like I was part of their team! Best service I've experienced in a… MoreI completely recommend buying a vehicle from Koch!!! Very friendly staff!!! When I arrived to pick up my new vehicle I was treated like I was part of their team! Best service I've experienced in a very long time! So if your looking to buy new or used vehicle I would get my butt into Koch and meet the team!! 💯💪 Less
The dealership was a pleasure to deal with. Very friendly and helpful. Willing to answer all questions that I had. I would Recommend this dealership when someone is looking to buy a car
One of the best experiences I’ve had getting parts for my mazdaspeed 6. Guys these are knowledgeable and friendly. Mazda wanted 200 bucks for some small washers. These guys got me them for under 60! T… MoreOne of the best experiences I’ve had getting parts for my mazdaspeed 6. Guys these are knowledgeable and friendly. Mazda wanted 200 bucks for some small washers. These guys got me them for under 60! They also had a Ford GT I got to gaze at. I highly recommend going here for your parts and if I ever decide to buy a new Ford, this dealership will be my first choice. Less
It was an easy and great experience.
