Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,400 reviews
I would not go to any other dealership Koch ford is the best I have been a ford man all my life
I needed a battery change and even though it was late in the day the staff, including technician John who stayed past his usual leaving time, were able to do it within the hour instead of making me l… MoreI needed a battery change and even though it was late in the day the staff, including technician John who stayed past his usual leaving time, were able to do it within the hour instead of making me leave my car overnight. It was much appreciated. Great service! Less
Great service, Had my front signal lights fixed for my Lincolin MKX
Very satisfied with our customer experience at Koch Lincoln. Kelly is excellent to deal with 👍
Service was excellent.
