Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,400 reviews
Was told that I need to change my oil every 8000km or 6 months. It is synthetic. Ford Canada says I have a oil monitoring system that looks at distance only and 12000 to 16000 is acceptable. Had a g… MoreWas told that I need to change my oil every 8000km or 6 months. It is synthetic. Ford Canada says I have a oil monitoring system that looks at distance only and 12000 to 16000 is acceptable. Had a great conversation with Blair the Service Manager. He explained the makeup and breakdown of synthetic oil. Was satisfied with our talk. Less
Love the people and Service at Koch. Always treated great. The service department is top notch. Highly recommend visiting Koch for all you service needs.
