Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,392 reviews
They carried out the service in a good prompt manner. The service writer was knowledgeable and had good interpersonal skills
Waterloo could not fix my engine light issue for 6 months, Kock sort it out in 2 weeks. Thanks Angie
Mitch and Liam were fantastic help kept me updated and fixed my truck in a very timely manner ,thank you Koch ford
I was from out of town. I had issues with my truck. They took me right away. Fixed the issue with no hassle . Very easy to deal with. I thank them very much for looking after me so quick.
What an outstanding dealership. No pressure to buy . Anna was so helpful from the first meeting to the delivery of our new escape !! 10 out of 10!!
Great service.
