Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
I want to give a huge thank you to Blair and Paula and the rest of the service team for the fast and excellent service they provided to take care of a warranty issue. Told 2-3 days from other dealersh… MoreI want to give a huge thank you to Blair and Paula and the rest of the service team for the fast and excellent service they provided to take care of a warranty issue. Told 2-3 days from other dealerships, but Koch Ford took care of it the same day. Picked up the truck, did the repairs, and delivered it back to me. This will be my new Ford Store going forward. Thanks very much and see you for my next oil change!!! Less
Well I’m not sure where to start …. The service is amazing hands down the best service out of all the other ford dealers I have ever had to deal with! Very efficient honest Knowledgeable answered al… MoreWell I’m not sure where to start …. The service is amazing hands down the best service out of all the other ford dealers I have ever had to deal with! Very efficient honest Knowledgeable answered all my questions fixed all my issues not a single disappointment!! Big shout out to Blair Martin the service manger you are truly amazing !! Angelina Larson the service advisor another big shout out you can truly tell you all love your job and take pride in it all !! I left there happy and blown away I would recommend Koch Ford for all your service needs !! Another great shout out to Lucas Speichert the sales professional !! You all are amazing and you can tell you love what you do !! Thank you for everything you have done for me and I’m looking forward to future service !! Less
