Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
I’ve been having my car serviced at Koch for just over a year now and am so glad I found them. They are transparent with pricing, communicate regularly while my car is in the shop, and ensure any ques… MoreI’ve been having my car serviced at Koch for just over a year now and am so glad I found them. They are transparent with pricing, communicate regularly while my car is in the shop, and ensure any questions I have are answered. Danielle scheduled my recent oil change and service. My car needed some parts and after Danielle ordered them, they came early so she reached out and got me booked for the repair asap. Always a great experience with you guys! Less
Did not purchased vehicle there, but took my Lincoln for service. Great team, great service.
