Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Really fast and professional service very impressive!
From the beginning, they took my concerns as an urgent matter and followed up all the way through the repair. Great customer service, as well as a follow through to ensure the vehicle was repaired pro… MoreFrom the beginning, they took my concerns as an urgent matter and followed up all the way through the repair. Great customer service, as well as a follow through to ensure the vehicle was repaired properly. Less
