Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Overall great service - the only negative thing I would have to say is that I paid for synthetic oil and when I check the work order it didn’t state synthetic oil was used. The service advisor went to… MoreOverall great service - the only negative thing I would have to say is that I paid for synthetic oil and when I check the work order it didn’t state synthetic oil was used. The service advisor went to speak with the technician and all they did was change the wording on the work order - so not sure if synthetic was used or not Less
The people at Koch Ford Lincoln are very friendly and helpful with all the things that I need for my F150 truck. Thanks guys! I really appreciate your help and support.
