Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,405 reviews
Desiree made purchasing my new Vehicle an extremely pleasant and easy experience, her knowledge of the vehicle and the features instilled confidence in my purchase. I would highly recommend Desiree to… MoreDesiree made purchasing my new Vehicle an extremely pleasant and easy experience, her knowledge of the vehicle and the features instilled confidence in my purchase. I would highly recommend Desiree to anybody looking to purchase a new Ford! Less
Very nice/professional people and very easy to deal with. Pretty much made the deal over the phone as im about 5hrs away. Went and picked up the vehicle and only had to initial and sign a couple thing… MoreVery nice/professional people and very easy to deal with. Pretty much made the deal over the phone as im about 5hrs away. Went and picked up the vehicle and only had to initial and sign a couple things and out the door. Vehicle was full of fuel and clean and ready to go. Would highly recommend buying a vehicle from these guys, you wont be disappointed! Less
