Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,405 reviews
Service was excellent as usual. Thank you Paul’s
We recently picked up a new F-150 work truck from Koch Ford and it was an excellent customer experience. From the moment I connected with Federico (sales manager) who helped us find the perfect vehic… MoreWe recently picked up a new F-150 work truck from Koch Ford and it was an excellent customer experience. From the moment I connected with Federico (sales manager) who helped us find the perfect vehicle in a short timeframe, to dealing with Evan (finance) who helped us complete all the paperwork seamlessly, to Geoff (parts) who outfitted the truck with everything we needed after ensuring we understood each of our options, to Tyler (salesman) who made sure our gas tank was full and he even helped us transfer all of our stuff from the old truck into the new one. What a phenomenal team! Less
Thanks Angie, great job organizing the semi annual inspection of my vehicle and the following repairs. I can head to Victoria next month and not worry about getting stranded on the roadside with a br… MoreThanks Angie, great job organizing the semi annual inspection of my vehicle and the following repairs. I can head to Victoria next month and not worry about getting stranded on the roadside with a breakdown.s Less
