Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,405 reviews
Service Advisor, Danielle, did a great job, went over my concerns and did what she said she would do and that means everything, will bring my truck back and that says everything, special shout out to… MoreService Advisor, Danielle, did a great job, went over my concerns and did what she said she would do and that means everything, will bring my truck back and that says everything, special shout out to Angelina for trying to help hook up my Fordpass, still having problems. Will get it, Thank you Koch Less
Awesome and quick easy communication Highly Recommended
Always great service from the Koch Lincoln Team. My MKX was in for regular servicing and they delivered same day service including, oil/ filter change, battery check, cabin air filter change, and fin… MoreAlways great service from the Koch Lincoln Team. My MKX was in for regular servicing and they delivered same day service including, oil/ filter change, battery check, cabin air filter change, and finished it off with a complimentary exterior wash. Thanks to Service Adviser Paula and all the technicians that keep my car running smoothly. 👍🏼 Less
