Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,405 reviews
Amazing Service by Pierre, Evan and the entire staff at Koch Ford Thanks again see you for the next vehicle we buy
The process was easy and respectful. Thanks, Tyler.
Luke, Evan and Monica are amazing. What a seamless process!! I’ll be back!
Had a really good experience with Koch Ford Lincoln, people were very friendly and helpful. They provided up scale sales and service to make sure we got what we needed. Will definitely be back.
Sales and finance staff were excellent. Service is going the extra mile for me.
