Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
Took my Explorer in for detail. It went in needing some help inside and out. I accidentally spilled coffee all over my centre console. The detail staff had it back to me in damn near new condition whe… MoreTook my Explorer in for detail. It went in needing some help inside and out. I accidentally spilled coffee all over my centre console. The detail staff had it back to me in damn near new condition when I picked it up! Couldn't even tell I spilled a drop in there 👌 Less
