Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
Great experience. Had a recall done on the car. Parts were ordered and follow-up was done to book the appointment. Service was great, keep up the good work and thank you!
I had a great experience at Koch Ford from the start to finish. Federico went above and beyond to help me every step of the way. He was eager to answer each and every question I threw his way. I walke… MoreI had a great experience at Koch Ford from the start to finish. Federico went above and beyond to help me every step of the way. He was eager to answer each and every question I threw his way. I walked away with a beautiful SUV, exactly what I imagined. Other staff, especially from the after sales team, I encountered through this experience were a great help too. Highly recommend! Less
Very professional service
