Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
Awesome experience with service here (after Team Ford totally dropped the ball on some major issues with my brand new F150). Tavis, Paula, and Blair were outstanding. Thanks guys!
I pre-ordered my Lincoln Nautilus from Koch Lincoln Ford and just received it. I LOVE the vehicle. It was delayed by the manufacturer but Kelly and the Team at Koch were great at answering my questi… MoreI pre-ordered my Lincoln Nautilus from Koch Lincoln Ford and just received it. I LOVE the vehicle. It was delayed by the manufacturer but Kelly and the Team at Koch were great at answering my questions. The purchasing process was quick, easy and personable. Both Kelly in Sales and Phil in Finance were fantastic to work with. I'm excited to continue working with Koch and will certainly utilize their services again when it's time to upgrade. Less
Everyone was incredibly nice and super helpful! Provided me with all information needed to purchase my new car! Thank you all!
great service from Federico
