Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
Fredrico Maya was extremely helpful in finding what we wanted in a vehicle. He was pleasant and accommodating as were all the other staff who made the purchase of our Lariat a very relaxing and enjoya… MoreFredrico Maya was extremely helpful in finding what we wanted in a vehicle. He was pleasant and accommodating as were all the other staff who made the purchase of our Lariat a very relaxing and enjoyable experience. I will be recommending Koch Ford Lincoln to friends,family and associates. Less
Easy to deal with
Purchasing a vehicle is one of the most enduring things for my family and I, but the folks at Koch made it enjoyable! Everyone was friendly and the service was excellent! The Lincoln Lounge is awesome… MorePurchasing a vehicle is one of the most enduring things for my family and I, but the folks at Koch made it enjoyable! Everyone was friendly and the service was excellent! The Lincoln Lounge is awesome!!! Lol Less
