Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
I went in for warranty work and Bill took great care of me. He kept me updated and informed on what was going on the entire time. When they needed to keep my car another day he set me up with a rental… MoreI went in for warranty work and Bill took great care of me. He kept me updated and informed on what was going on the entire time. When they needed to keep my car another day he set me up with a rental car, when I was done I dropped the rental off at the dealership and he returned it for me. They went above and beyond and detailed my vehicle for me. I was very happy with the services and how nice Bill was to deal with. Less
I have bought 2 vehicles from them. They nothing but first class and make sure to take of your needs. Always would recommend them to my friends and family.
Great service.
