Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,406 reviews
Great service! Always friendly and so knowledgeable and honest
I have never been disappointed with the service here. Always pleasant and easy to deal with. Will take time to explain anything you need.
Always treated respectfully and with excellent service. Always love coming here!
We were so pleased with our experience. While on a long road trip from California we had battery trouble. They found the problem, fixed it, and even gave us a loaner car for two days, which was great… MoreWe were so pleased with our experience. While on a long road trip from California we had battery trouble. They found the problem, fixed it, and even gave us a loaner car for two days, which was great because we were on vacation. The staff was friendly and communication excellent. They went above and beyond. Thanks to the whole staff! Less
