Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
I brought my vehicle in to have my windshield replaced and to have my tires rotated. Blair and Amin were friendly and professional. They arranged for shuttle service which was very efficient. Thanks C… MoreI brought my vehicle in to have my windshield replaced and to have my tires rotated. Blair and Amin were friendly and professional. They arranged for shuttle service which was very efficient. Thanks Carlos! I feel very confident in the high level of service that Koch provides. It's a pleasure doing business with them. Less
Friendly, nice and quik to help my daughter out. Shelly Posey and group rocks. Thank you xox
My job is to order parts. The gang at the parts department are the best i've dealt with, knowledge and ability and the drive to go above and beyond all the time. Rob-Service Manager, Good News Aut… MoreMy job is to order parts. The gang at the parts department are the best i've dealt with, knowledge and ability and the drive to go above and beyond all the time. Rob-Service Manager, Good News Auto Less
(Translated by Google) Friendly staff. Good service. (Original) Personnel accueillant. Bon service.
