Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
I have been taking my gently used Edge to Ford Koch for 2 years now. I trust them to provide me with honest and reliable service.
Thanks for squeezing me in to get some warranty work done!
I took my car in for a recall, and they said it was fine. Two days later, the sensor light related to the reason for the recall came back on. I am sure they're going to tell me that I need to pay… MoreI took my car in for a recall, and they said it was fine. Two days later, the sensor light related to the reason for the recall came back on. I am sure they're going to tell me that I need to pay for a fix. Less
Great service
