Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
Worst dealership in the city.. province and country. Scam artists who take advantage of people. Very unprofessional. See a Ford you like... shop at a different dealership... you'll thank me!
I have been dealing with Koch Ford Lincoln since 1990, and have purchased or leased 37 vehicles in that time for me and my family. I've been very satisfied with the vehicles and the service during… MoreI have been dealing with Koch Ford Lincoln since 1990, and have purchased or leased 37 vehicles in that time for me and my family. I've been very satisfied with the vehicles and the service during this period. If ever an issue arose, it was delt with effectively, and quickly. I can recommend Koch with confidence. Less
Great service
I bought a truck specifically for hauling but doesn't have breakcontroller.
Excellent experience through and through! An amazing group of people at Koch ford!
