Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
Ron is pretty nice. They do not push you to do any payment. It's a nice thing compare with all the other dealers.
Excellent as usual.
Great service but expensive
Employees were friendly and efficient
A few oddities on this visit this time. My oil and filter was changed....thank you. My km,s at arrival were 29,000 km. The KM's on my sticker for the next oil change reads 27,000km. Tires were rot… MoreA few oddities on this visit this time. My oil and filter was changed....thank you. My km,s at arrival were 29,000 km. The KM's on my sticker for the next oil change reads 27,000km. Tires were rotated but tire pressure was not adjusted as requested. Service consultant Blair was very professional. Vehicle was ready on time . Less
