Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
The staff at KOCH FORD LINCOLN always go above and beyond! Their services is always exceptional! Blair Martin (service) leads a great team. He took the time to meet with me and explain how to get theโฆ MoreThe staff at KOCH FORD LINCOLN always go above and beyond! Their services is always exceptional! Blair Martin (service) leads a great team. He took the time to meet with me and explain how to get the most out of my service plan. He had my vehicle ready earlier than expected even with all the little 'extras' I had requested. KOCH FORD LINCOLN stands behind the quality of their vehicles and backs it up with their outstanding service. Less
My experience st Koch was once again a very good one. My summer tires were put on, rotated and balanced in record time. Once again a great experience with awesome staff!
Excellent service and experience from the staff. Thanks again.
Just had some fairly major work done. Blaire went out of his way to help us. Thank you Blaire.๐ค
Quite pleased with the service I get from Koch Ford.
