Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
Went in for an oil change, great service, great staff!
Took my F150 into them twice in just over two months for two separate problems. $1700 dollars and neither problem was fixed the first time. I am sure they fixed other problems that I didnt know of.
Kock service has always been top notch. The advisors are knowledgeable and helpful. My vehicle is always ready when they say it will be ready. I really appreciate that! Good job Blair and team!
