Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
great car at a reasonable base price. very stable on ice and through snow. the instrumentation will require some learning; I'll tell you more after 6 months of driving.
TERRIBLE EXPERIENCE!! they did a jimmy rig fix with a zip tie called her good and when a part broke that was connected to it and the new bill came up to $1800 to fix they were no help on trying to he… MoreTERRIBLE EXPERIENCE!! they did a jimmy rig fix with a zip tie called her good and when a part broke that was connected to it and the new bill came up to $1800 to fix they were no help on trying to help me out or take responsibility for their improper fix. Will not recommend anyone to purchase or to go for service at Koch Ford. Less
Quick and reliable service. Shuttles ready for use. Expensive parts though.
