Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
I always have a great experience with Koch when taking my Edge in. The staff and management always look after my needs and the services that are needed get done. Even the shuttle driver is great!
The service staff are amazing!!
Quickly finished. Quality work
Had an issue with the rear differential on my Ford F150. Needed the truck ready to head down the highway to Revelstoke on short notice, and they were able to get the parts and fix the truck quickly ge… MoreHad an issue with the rear differential on my Ford F150. Needed the truck ready to head down the highway to Revelstoke on short notice, and they were able to get the parts and fix the truck quickly getting me back on the road. Was really pleased with the turnaround time and the priority they placed on getting the truck fixed on a short time-line. Less
