Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,349 reviews
Great customer service and the Lincoln lounge is very comfortable but the wash was not very good. Hope the maintenance was done better than the wash.
It was great. Koch Ford Lincoln makes the competition look really bad.
Bought 2 vehicles from Koch now, really enjoy their company. Staff is always friendly and they went above and beyond to keep my 2 year old happy through the whole process. Buying a vehicle is hard eno… MoreBought 2 vehicles from Koch now, really enjoy their company. Staff is always friendly and they went above and beyond to keep my 2 year old happy through the whole process. Buying a vehicle is hard enough when you add pressure sales to it. Never once felt like were only money to them. Their service department is great too, I just wish they didn't do such a blatant job of showing Ford owners that they value Lincoln owners more. Less
