Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
Recall, well handled
GOOD CUSTOMER SERVICE
Beyond our expectation with our purchased! We've got Lincoln Nautilus 2025 red carpet faster than we expected! Kelly Dacus was our great salesperson! He was patiently explained us everything w… MoreBeyond our expectation with our purchased! We've got Lincoln Nautilus 2025 red carpet faster than we expected! Kelly Dacus was our great salesperson! He was patiently explained us everything we need to know. The process was easy. Me and husband really happy with our new SUV ! 🚗 Recommend Koch !! Less
I've been going here for years for everything from new vehicles to service. First class team they have at Koch!
Great customer service, you genuinely felt like they cared
