Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
Easy drop-off & pick-up. Uber service instead of a loaner is easy and allows for more flexibility in booking service appointments. Advisor Jay was great with lots of communication and support thro… MoreEasy drop-off & pick-up. Uber service instead of a loaner is easy and allows for more flexibility in booking service appointments. Advisor Jay was great with lots of communication and support through the repair. Less
Koch Ford Lincoln is the absolute best dealer Experience I have ever had. The concierge service is absolutely amazing. Will never consider coming out of a Lincoln again. Best value for money hands d… MoreKoch Ford Lincoln is the absolute best dealer Experience I have ever had. The concierge service is absolutely amazing. Will never consider coming out of a Lincoln again. Best value for money hands down. Less
Staff are fantastic, very friendly and helpful! Probably the best Ford location I’ve been to in Canada
