Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
I am a Lincoln user for long time but I’m new to this dealership. For my last two trips to them were very nice. Service is very good, I’m definitely recommend them to everyone. Cheers.
Small details make the Lincoln experience exceptional. Who knew the best of the hospitality business would pair with the car business?
Friendly and personable staff. Great to deal with, and they keep you upto date on the status of your vehicle.
Great salesperson (Chris) was helpful and kept things real. No pressure and very honest to deal with. Very satisfying experience. I took my young son with me when looking and when we went back to purc… MoreGreat salesperson (Chris) was helpful and kept things real. No pressure and very honest to deal with. Very satisfying experience. I took my young son with me when looking and when we went back to purchase our vehicle he asked if the nice salesman was going to be there. Less
Very good dealership with some of the most friendly staff I’ve ever seen.
