Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
Great dealership
The service department is excellent! The only body shop I could find that could diagnose and resolve the issues with my transfer case and output shaft, even fixing the problem quickly! Excellent servi… MoreThe service department is excellent! The only body shop I could find that could diagnose and resolve the issues with my transfer case and output shaft, even fixing the problem quickly! Excellent service, definitely recommend. Less
Kelly, Leanne and Phil were amazing!! So friendly and went above and beyond to ensure we were happy with our new vehicle! Very good experience and I will be referring family and friends to Koch dealer… MoreKelly, Leanne and Phil were amazing!! So friendly and went above and beyond to ensure we were happy with our new vehicle! Very good experience and I will be referring family and friends to Koch dealership! Less
Everything was great! Super easy to communicate with, got me in with short notice, and they were super friendly! I will be bringing my car back to this Lincoln location from now on!
