Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Every time I have my truck service at Koch Ford Lincoln I’m always received as a part of the family. Service done as expected and satisfied
Easiest vehicle purchase i have made, Lucas was great to deal with from the get go. Tyler went above and beyond. Brennan was a pleasure to deal with from the first phone call. Thanks Again Gents !
Exactly the right place to do oil and filter change or any other servicing you want to be done on your vehicle. They are amazing staff warm welcoming. I dropped my vehicle for servicing and they order… MoreExactly the right place to do oil and filter change or any other servicing you want to be done on your vehicle. They are amazing staff warm welcoming. I dropped my vehicle for servicing and they order for me Uber to drop me home and brought me back. They gave me discounts on the service they did on the car. Koch Ford Lincoln is the best place to bring your ford for service or any work you need to be on your vehicle. Less
Good customer service
Angelina is great.
