Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
I’m in my second Lincoln because of the way this company takes care of their clients. I have had nothing but the best experience with the service department, sales department and finance department at… MoreI’m in my second Lincoln because of the way this company takes care of their clients. I have had nothing but the best experience with the service department, sales department and finance department at Koch. Wonderful people, super personable and professional. Less
The sales manager was extremely rude and very unprofessional. We are now purchasing our new vehicle at another dealer and have had a much better experience.
