Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Clarence is an asset to your company, answered all my questions and was very helpful. Great team you have!
Upon arrival at the dealership we were met with Lucas, the gentleman who sold us our new 2022 Explorer Hybrid . Lucas was very informative, polite , willing to show us all models available in their in… MoreUpon arrival at the dealership we were met with Lucas, the gentleman who sold us our new 2022 Explorer Hybrid . Lucas was very informative, polite , willing to show us all models available in their inventory. He was exactly what you’d like to see when buying a vehicle . We would definitely recommend Lucas and Koch ! Thanks again for a great experience! Less
Great knowledgeable sales staff , personable and pleasant to deal with
My experience at Koch for was first class. The staff were friendly and professional. In particular Mitchel and Angie made me feel like a valued customer. I will be returning to Koch for my automotive… MoreMy experience at Koch for was first class. The staff were friendly and professional. In particular Mitchel and Angie made me feel like a valued customer. I will be returning to Koch for my automotive service needs. Less
Paula was amazing and went above and beyond to provide great service.
I went here not knowing what type of truck I wanted to buy. The sales guys here were absolutely amazing and got me the exact truck that I wanted. I absolutely highly recommend this place 🙂
