Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
The service was awesome
Incredibly professional, well-organized, friendly, helpful, knowledgeable, and made me feel like an absolute VIP. I can't say enough good things about Danielle and the service team at Koch Ford L… MoreIncredibly professional, well-organized, friendly, helpful, knowledgeable, and made me feel like an absolute VIP. I can't say enough good things about Danielle and the service team at Koch Ford Lincoln. I wouldn't dream of going anywhere else. Less
Super great experience. The staff are super friendly, professional and thoughtful. I brought my baby with me when I went to do maintenance. Anglena was very nice and arranged me to take a test in a ve… MoreSuper great experience. The staff are super friendly, professional and thoughtful. I brought my baby with me when I went to do maintenance. Anglena was very nice and arranged me to take a test in a very nice and quiet waiting room where we feel very comfortable and help me carry the baby car seat. Less
