Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Everyone was so terrific!
Always helpful and reliable
Excellent service provided by Lincoln team. Jay was quick and friendly and explained the work required. Thank you guys.
Another great service visit at Koch. Blair Martin’s staff was professional and courteous as always. My vehicle was repaired properly the first time and Angelena the Service Advisor did a great job of… MoreAnother great service visit at Koch. Blair Martin’s staff was professional and courteous as always. My vehicle was repaired properly the first time and Angelena the Service Advisor did a great job of proactively keeping me informed of when the repair would be complete. Less
Koch ford service department is very professional and well trained. I highly recommend Koch ford service. I always take my Ford vehicles for service there and it’s been great.
Each time very good maintenance services but the cost is a bit expensive. So if only I cannot fix it up on my own, I have to ask their professional services 😄
