Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
From sales to service a fantastic team of people. Job well done. I recommend Koch highly.
Personally, I was treated well the staff were extremely friendly and polite!!! Unfortunately, I left with more problems I came in with, while spending way too much… I came to a Ford provider, they bro… MorePersonally, I was treated well the staff were extremely friendly and polite!!! Unfortunately, I left with more problems I came in with, while spending way too much… I came to a Ford provider, they broke more than they fixed, and charged me for it, unfortunate but simple… Less
Completed couple of hours sooner than quote. Great serviice!
Awesome experience getting my truck fixed at Koch. The team is very friendly and helpful. Looking forward to the next visit!
Excellent service from an experienced high energy team! Low to no stress process
