Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
My truck was subject to a recall. I can honestly say they were the most friendly vehicle service people i've ever interacted with. They did a great job and didn't make me feel like i was inc… MoreMy truck was subject to a recall. I can honestly say they were the most friendly vehicle service people i've ever interacted with. They did a great job and didn't make me feel like i was inconveniencing them. Less
Excellent service as always with Koch Ford; they set the bar very high
Angelena, have the at most attention to detail and always updated me with the current status of my car while it is being serviced. Koch's Service Team is top notch!
Efficient courteous staff and service.
Great friendly service on time. Uber rides
