Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Always a good experience when I go to the service department.
Best service department in the city!
The service team at Koch Ford Lincoln was given an emergency task to fix our F150. They went way beyond normal service to accommodate our needs and saved our Christmas. Thank you to one and all who wo… MoreThe service team at Koch Ford Lincoln was given an emergency task to fix our F150. They went way beyond normal service to accommodate our needs and saved our Christmas. Thank you to one and all who worked on our truck and the great people we visited with while we waited. Less
