Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Friendly and efficient service!
Great customer service..work was done promptly and as discussed
excellent service you only need to work on better prices 👏 👍 😀
Great service, and a fast repair on my vehicle.
Another great experience at Lincoln for my service appointment.
Excellent customer service at Koch! Thank you for the amazing support. Blair and Danielle were so helpful I will give them 6 stars!!!
