Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
The people at this dealership are always super helpful. I trust their service and advice about my car. A pleasure to visit!
Made sure my parts were in stock before confirming appt. Done in a timely manner with enough staff to avoid delays.
Great personalized service with friendly and attentive staff. Wouldn’t go anywhere else
Friendly and knowledgeable employees. The job was done on time!
Good service
