Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Just picked up a new F350. Great buying experience. No hidden “paperwork” fees. 5 stars for Monica!
Fede and his team were great to work with. Throughout the entire process from ordering to delivery, they kept me informed and were quick to resolve any issues that came up. They even had a solution to… MoreFede and his team were great to work with. Throughout the entire process from ordering to delivery, they kept me informed and were quick to resolve any issues that came up. They even had a solution to something that was out of their control! I would recommend them as they do as they say and get it done! Go and see Fede for your new Ford or Lincoln! Less
