Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
They have an excellent service manager.
Thank you Andres Moreno, me and my family came to Koch Ford Lincoln with so many expectations and we are so grateful to say that we got all what we expected. It was so wonderful having a great convers… MoreThank you Andres Moreno, me and my family came to Koch Ford Lincoln with so many expectations and we are so grateful to say that we got all what we expected. It was so wonderful having a great conversation. Thank you Andres Moreno, for helping us to get the great truck to my family. And no doubt I will definitely recommend Koch Ford Lincoln to my friends and relatives. Great customer service, deals and affordable prices with great features. Thank you Less
Great experience, staff were great
Fast and friendly done in a timely manor. A pleasant repair experience.
