Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Thank you for a great experience, everyone was so nice. This was my son's first time servicing his Maverick and you guys made the experience very pleasant for him. Thank you
I love my Bronco, it’s more than I expected in the features, drivability. The staff at Koch in Edmonton are friendly and helpful, especially my sales person, Andres Moreno. See you again!!
Simply the best dealership and service department bar none.
Blair the service manager is always approachable..Danielle service rep was wonderful even the young lady that took my keys was lovely she caught something with my exterior headlight and informed us ab… MoreBlair the service manager is always approachable..Danielle service rep was wonderful even the young lady that took my keys was lovely she caught something with my exterior headlight and informed us about it ..overall it's like being welcomed at a fine hotel ..u feel like things will go well🙂👍 Less
Thanks Koch Service for a timely winter preparation appointment and tire swap!! Great service as always!!
