Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Sal did the work quickly and efficiently
Professional, friendly and guarantee their work. Estimated costs prior to service, work completed in a timely manner. All staff attended to me with extraordinary respect . A special thanks to Mitchell… MoreProfessional, friendly and guarantee their work. Estimated costs prior to service, work completed in a timely manner. All staff attended to me with extraordinary respect . A special thanks to Mitchell for his thoughtfulness and thoroughness. Less
Great service and would recommend! I just wish they would have called to let me know my car was ready before I had to call myself to check.
Fantastic service.
