Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,399 reviews
Was my first experience whit this dealership ,i got served whit a excellent service from Natasha very professional big smiles and clear experience whit service 😀 I recommend 👌 Job done quick and eff… MoreWas my first experience whit this dealership ,i got served whit a excellent service from Natasha very professional big smiles and clear experience whit service 😀 I recommend 👌 Job done quick and efficiently Less
Really appreciate Andres Moreno for helping us out with our new 2022 Ford F150. Even the finance was helpful will all the paperwork with us. We really appreciate all the work you guys did...👍👍👍
The staff were all so helpful and friendly. They listened to my needs, especially when I explained that I needed to get a new vehicle right away. I highly recommend Koch!
Good service. Very high quality work.
Friendly staff, good services
Tried to buy a truck. They wouldn't even talk to me because I didn't have a trade in for them. I've never heard of this before but apparently they're a used dealership masquerading a… MoreTried to buy a truck. They wouldn't even talk to me because I didn't have a trade in for them. I've never heard of this before but apparently they're a used dealership masquerading as a new car dealership.... Less
