Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,400 reviews
Excellent service. Friendly staff. Good experience.
As always, great service at Koch. Connie is excellent, told me exactly what was happening with my car. Got it back quickly and its running perfectly!
Very friendly and helpful staff
Had an oil change booked. Mitch was my service advisor and he made sure everything was good. Told me I needed to get my rear shocks fixed and quoted me right away. Chatted with me while I waited to pa… MoreHad an oil change booked. Mitch was my service advisor and he made sure everything was good. Told me I needed to get my rear shocks fixed and quoted me right away. Chatted with me while I waited to pay for the service done. Definitely recommend Koch! 👌 Less
